Event Terms

Terms

Invoices

The Business will invoice the Client according to the Payment schedule. The Client agrees to pay invoice(s) by the due date(s) specified. Unpaid or overdue invoices may result in suspension or termination of the Project.

Payment and Deposit:

All events require a 50% non-refundable deposit and signed contract for floral design and event rental decor in order to book event date. The deposit will be applied towards the total cost of the Business' services.

Final payment is due to The Business no later than 5 business days prior to your event.

Payments may be made using any of the following payment options: Credit or Debit Card or ACH Bank Transfer.

Authority to sign

Each party has the authority to enter into this Contract and to perform all of its obligations under this Contract.

Flower Substitutions

Where specific varieties of flowers are defined, The Business reserves the right to make substitutions of flowers of equivalent value and variety whenever market conditions, weather, or availability affect the integrity of the designs in this proposal.

Liability Waiver

The client agrees to release and hold harmless the Business, its employees, agents, and affiliates from any and all claims, damages, or liabilities arising out of or related to the purchase or use of any products or services provided by the Business. This includes, but is not limited to, any allergic reactions, adverse health effects, or other harm that may result from the use of flowers or other event products. The client assumes all risks and responsibilities associated with the use of these products and services.

Cancellations & Date Change

Should the client cancel the event for any reason, the following payments shall be due or retained by The Business as liquidated damages: Cancellations more than 3 months prior to event - initial deposit is forfeited. Cancellations between 3 months and 1 month prior to the event - initial deposit is forfeited and 50% of the total proposal balance is due. Cancellations within 1 month of event date - 100% of the total proposal balance is due.

In the event of a date change, a new proposal and contract will be drafted by The Business dependent upon date availability. Previous deposits will be forfeited and a new 50% deposit will be due. All deposits are non-refundable, and non-transferable.

Should The Business cancel entire proposal for any reason other than by way of Force Majeure, a full refund of all monies collected will be issued to original payee. The Business has the right at any time to stop working with the client if we feel it isn’t a good fit.

Any reductions in quantity of line items within 1 month of the event date will not result in any partial refund. Any additions to the proposal within 1 month of event are not guaranteed.

Marketing

The Business reserves the right to photograph our work completed or installed at the venue for our marketing use.

By accepting this proposal, Client grants permission to The Business to use photographs and/or video of our designs in any client consultations, or marketing/advertising displays including inclusion on The Business website, blog, third party features/publications in print or online, social media, marketing flyers/brochures, presentations, and videos. If applicable, Client will give us access to professional photos from the event.

Damages, Restricted Use/Misuses, Replacements

All line items listed on your estimate and/or invoice are quoted as rental items to be returned to or recovered by The Business unless otherwise specified that items are meant to be kept and/or distributed by client.

Use of event items in the following circumstances is prohibited (a) Improper, and/or unintended use or misuse, (b) use by anyone other than the client,
(c) use at any other time and/or location other than the event time and location furnished by the client. The Business is not responsible for any major or minor injury, damage to facilities, or damage to personal property as a result of use or misuse of The Business items by the client. The Business is not responsible for any medical claims, copays, insurance premiums or deductibles as a result of use or misuse by any items provided by The Business.

The client agrees to pay The Business for any damage to, loss/theft (disappearance) of the items provided by The Business regardless of cause in the amount of full replacement costs, including shipping costs. The Business staff will determine what constitutes excessive damage to all items within 1 month following the event once all items have been re-inventoried. Payments already made toward event items and services charges will not be applied against the purchase or cost of repair of damaged or lost items.

The Business is not responsible for damages to any florals due to use or misuse of client or venue staff once florals are no longer in possession of The Business. This includes, but is not limited to, damages caused by weather, improper watering and/or handling of flowers, damages during transport (if transport not made by The Business) and venue conditions.

Weather

If an outdoor setup is agreed upon, the client acknowledges that weather conditions may impact the event. In the case of inclement weather on the event day (including but not limited to rain, strong winds, extreme temperatures, or other hazardous conditions), it is the client’s responsibility to secure and propose an alternative indoor location. If no suitable indoor alternative is provided, Hello Flower Bar reserves the right to modify or cancel the setup at its discretion to ensure the safety of the florals, guests, and team. No refunds will be issued for cancellations due to inclement weather without an approved backup plan.

Certificate of Insurance (COI)

If a Certificate of Insurance (COI) is required for the Client’s event, it is the sole responsibility of the Client to notify The Business in writing no less than seven (7) business days prior to the event date. The Business shall not be held liable for any consequences, including but not limited to venue restrictions, event delays, or cancellations, resulting from the Client’s failure to request a COI within the specified timeframe.

Client Approval

I accept the proposal submitted and authorize The Business to proceed with the design and decoration as described herein. The Business and Client must mutually agree to all changes on this proposal. Any changes will be billed accordingly. Payments will be made on time and is the sole responsibility of client to ensure payment is made on time.

I have reviewed the proposal, and my signature below constitutes approval of all details. I confirm that I am responsible for verifying that all details in the final version of this proposal are accurate, and that I am aware of the products and services I’ve purchased from The Business as stated in the proposal.

Client must provide The Business with a contact person and phone number who will be available at all times to answer any questions that may arise.

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